gexa energy payment extension

Jimmy Nail Sons, Make Gexa Energy bill payments in one of our many locations across Texas. This is especially common on statements that include canceled and re-billed charges. Gexa Energy offers several payment arrangement options. You provide an acceptable utility credit history (credit reference) letter. Further review of your account indicates the following: On May 26, 2022 Gexa Energy issued two invoices for the billing periods of 3/24/2022 to 4/25/2022 and 4/25/2022 to 5/24/2022. If your payment is less than the total amount due, late fees and/or interruption of service may apply. As a matter of policy, BBB does not endorse any product, service or business. Gexa Energy Optimizer Service makes it easy to save money with smart thermostats professionally installed for convenience. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. But they will not make any adjustments to the previous large bill despite it being their misrepresentation that caused the excessive bill, UNLESS I stay in the contract. A supervisor callback request has been escalated for your account to discuss the options of a meter test for your account. Your Account Number. I was shocked that they would only agree to do the right thing and make an adjustment (when the issue was caused by their poor customer service) IF I agreed to stay with them. Claim it and get a lot of features. Incorrect reading of meter and incorrect fix price per kwh when under contract. /PageLayout /SinglePage If you or someone you know needs bill payment assistance, support is available by calling 2-1-1 or visiting 211texas.org and searching for Electricity Bill Assistance to find programs in your area. I still have not. Residential and Business Customer Service. Please review your payment method details and make any necessary updates or refer to your card issuer or bank concerning your payment method. Rates may have changed since this date/time. Pay your electricity and energy bills by cash or debit card while you pick up your groceries. This put my 2 month electricity bill at $600. On June 27, Gexa received a payment of $135.64. How do I unenroll in Auto Pay? Plus, get a $100 VisaReward Card! Consumers can shop around for their energy provider in a deregulated energy market like Texas. Generate your own 100% green energy to power your home. 10-17-2022,I was provided new info about my light bill account!to which I was under a one year contract. They deceived their rates when I signed up it changed 2 times 2bd 2b 669.00 dollars there is no way I am using 3665 kwh a month they lie cheat and abuse I am a single mother they are using us to use the government I have emailed them and made serval complaints they had someone come out and check it out all they did was turn the electric on and off from Share your photos and videos with others to prove the truth of your words. Gexa is a scam company charging one of the highest rates out there. GEXA ENERGY, LP, RESIDENTIAL TERMS OF SERVICE Texas License # 10027 to rescind does not extend to service requests for establishing electric service at a new location (also known as a move in). Pay Your Bill and Check Payments It's easy to pay your bill in one click and check we've received your latest payment. On August 1, our records indicate you called to question the increased usage reported on your July 15th invoice. received a bill from Gexa since May, 2022. Choose the Gexa plan thats just right for you. Im furious. I called them thinking its a mistake , they were justifying the charges, no one in billing can help. Really?Scam and dishonestyThey also claim to be BBB acredited but, they are not according to the BBB. 45% off discount . Also, my rate was a flat 11.4 per 2k. Our partners do not direct our editorial content, though we may reference their products in our posts. If you use between 2,000 and 2,500 kWh, you are eligible for a $100 usage credit. As indicated, Gexa Energy has confirmed a delay in generating your invoices and is escalating your issue to our Transactions team. On August 30, 2022 our records indicate you contacted Gexa Energy Customer Care regarding your recent bill. I will always get a few kWh above 2000.like 2010 and 2022. Please note: All rates above are accurate as of 1/18/2023, 4:33:34 PM CST for ZIP Code 75001. Waive early termination fee. I know when my service started with Gexa,I also paid my earlier bills from Spring of 2022, when they were billed. By accepting electric service from Gexa Energy you agree to be bound by this Agreement. You can update the selected form of payment for Auto Pay within your account portal under the Payment Options section of the Payment Center. Find Money Services within the Kroger Family of Stores near you. We appreciate your feedback. They told me to pay the amount Im not disputing so I estimated half and paid that. Eso Clever Alchemist, You can easily see I have been continuously over charged every month. New customers canclick hereor contact our Customer Care center at (866) 329-4392. Does Gexa Electricity & Energy have any working coupons right now? Electricity in Texas up to 37% off other Big Brand Rates. The next day I get a bill for the entire amount again, despite already having paid half. Trying to reach a supervisor is impossible! I signed up for your Gexa Saver 24 expecting a rate close to 13.8c kWh. Contract ended 12/30, then I get this bill. I called Gexa on 7/18/22 and explained the situation to them and was told We do not know who requested the power to be shut off. For example, essential cookies let you securely sign in and browse our site. Upon calling, we were told it was a billing glitch and they were working to fix the error. I have spoken with supervisors at both Gexa, and ****, and have requested additional contact from supervisors at Gexa, and have not received any further communication. However, you may be eligible for a different deposit waiver. Do not sign up with them. Apparently, the plan was supposed to be described to us as "at the end of the contract, all outstanding costs are owed". We sincerely apologize for any inconvenience this issue may have caused you. Daybreakers 2 2019, Or, once the customers account has closed, Gexa Energy will apply the deposit plus interest as a credit to their final bill. As a new customer, you'll receive a $100 bill credit for every month that you use between 1,000 and 2,000 kilowatt-hours (kWh) of electricity. Method Wow Drama, She claimed she was a manager i requested. Refund $806.70 (diff between what I paid vs. what I should have paid/Fix the problem going forward (I should pay $63/month)/Tell me my renewal date!/If I renew, tell me what my FIXED rate will be. Satisfaction guarantee was ranked on a yes or no basis. All contents Copyright 2023 The Kroger Co. All Rights Reserved. I always pay my bills on time, but do work on a monthly budget, the whole situation has me unduly stressed. Also, my contract term is completely fouled up. Well guide you through the process. Pay your Gexa Energy bill. waive the termination fee and I will pay your scam rates. I am owed a huge credit. Request A Quote > Shop Plans for Your Home They told me it would take 21 days. Payment extensions cannot be given after your bill's due date, and late payment charges apply when payment is not made by your bill's due date. We try to make sure all the info shown here and under FAQs is accurate. On March 2, 2022 our records indicate you contacted Gexa Energy to investigate if your recent invoice was correct because it reflected higher usage. They claimed that they are BBB certified but, the BBB said they are notVery disappointing in this time of inflation. I asked them to end my contract because there is no way this is possible the rep was so rude to me and stated we can not do that our system is down then hung up in my face! However, all details, including specifics around store programs, policies, offers, discounts, incentives, and rewards programs, are provided for informational purposes only, subject to change, and may be inaccurate or out of date. Gexa Energy in Texas offers 2 plans for new residential customers, which only . Allentown, Bethlehem, & Easton Internet Service . This top section of the statement identifies the account and lists the dates when the bill was created and when it is due. On July 1, 2022 Gexa Energy opened a billing dispute upon your request to verify the accuracy of your reads because you believed they were incorrect. Previously it was .06. Yung Berg Age, Pay your electricity and energy bills by cash or debit card while you pick up your groceries. Horrible! Any update to your Auto Pay payment method would go into effect with you next bill due. How can I look for the deals at Gexa Electricity & Energy? Gexa Energy charges an early termination fee for its fixed-rate energy plans. While the BBB is a paid accreditation, we have included here as a measure of brand awareness in the eyes of the consumer. An additional courtesy Goodwill Credit of $50 has been placed on your account as well due to the negative experience. A detailed review of your account indicates that you began service with Gexa Energy on March 21, 2017. TDU Delivery Charges $4.39 per billing cycle Somehow my months are always slightly above 2000 like 2010 or 2022. You can also find easy ways to use less electricity and save with our home tips. Since your family may be spending more time at home right now, you can keep up-to-date with your electricity usage by creating an online account. Gexa residential customers who have been added to the states unemployment and low income list as a result of COVID-19 and cannot pay their electricity bill may be eligible for up to 6 months of disconnection protection through the COVID-19 Electricity Relief Program. https://www.gexaenergy.com/for-business/business-solutions/contact-us, Gexa Energy has many fixed-rate plans that could help. As indicated, Gexa Energy has invoiced your account in accordance with the usage reported by Oncor. I have checked the kwh and usage, which is the same or lower, but I am still being billed more. On March 30, 2022 Gexa Energy issued your final invoice of $664.62 which included a balance forward of $375.49 and current charges of $154.78 for a usage of 1037 kWh from 3/8/2022 to 3/26/2022. A few days later my neighbour phoned to say AEP had come by. My first bill was double what was expected. ;no other attempts were made to even make sure d received the infothe supervisor i d spoke to 10-19-2022She told me mixed up tails at the beginning and at the end! They are trying to rip me off! This is fraud. *** *** * ********. My rate appeared to more than double as my bill went from $193 for 1400 kWh, to $418 for 2193 kWh when temps reached over 100 for many days. Also if I'm on a fixed rate plan, why does my rate change from month to month? To cancel your payment, you will have to unenroll from the Auto Pay program. On March 10, 2022 Gexa Energy issued an invoice of $375.49 which included a balance forward of $28.28 and current charges of $347.21 for a usage of 1941 kWh from 2/7/2022 to 3/8/2022. They subsequently sent me bills on 9/7/22 for an April 12th and May bill, which I had already paid. They initiated a billing dispute with AEP central. You can use the Honey browser extension to automatically apply the best coupons we find at checkout. Gexa Energy is committed to improving the customer experience. It is cheaper in the long run instead of dealing with dishonest company. I called Gexa to submit a dispute & get the correct usage billed. On March 26, 2022 Gexa Energy received notification that your service was switching to another provider effective that day. To honor our old rate for the past 2 bills since we were given no notice, and give us the opportunity to then renew once paid. Payment Reference Number. Enter your ZIP code to see the plans available to you. Further review of your account indicates the following: On June 10, 2022 Gexa Energy issued an invoice of $135.64 for a usage of 945 kWh for the usage period of 5/4/2022 to 6/5/2022. Visit your local Money Services location with enough funds to cover all bills, including any fees. Maeva Name Opinion, they blame the problem on the electric provider and the provider blames it on Gexa. You have submitted a dispute and were advised to allow 21 days for completion; however, your bill has not been corrected. Gexa Energy offers several plans for customers to choose from. Save on your electric vehicle charging every night, all year long!*. Get an Estimate of Your Bill You can get an estimate of your monthly bill amount and easily review and renew your plan. For the fastest service, please use our automated phone system at (866) 961-9399 to make payments or for payment arrangements. If you are requesting to cancel your account, Gexa Energy can submit a Move Out upon request which will terminate your service. Avail daily usage data--will show consumption was over 1000kWh by 12/30. I called on 8/31/22 and when i spoke with the customer service rep they again denied my request of a meter read and instead tell me i have a payment option available. Service Start Service; Stop Service; Move Service; Account They have acknowledged that theres a discrepancy in the bills as the usage does not add up on any of the following bills I have received after the corrected bill was sent to me. 7/6/2021 1124 $74.04 Honey Gold rewards is one of the best parts of Honey. Gexa Energy customers use an online account called MyGexa to pay bills. And never set it above 72 degrees when I am home. On July 15, 2022 Gexa Energy reissued your invoice for $312.23 for a usage of 3100.36 kWh for the usage period of 5/4/2022 to 6/8/2022. Linda Lovelace On Phil Donahue, To pay your monthly bill online, simplysign-in to your online MyGexaaccount. Gexa Energy is one of the fastest-growing retail electricity providers in the US, serving affordable green energy plans to residential and commercial customers throughout Texas since 2002. Pay Your Bill and Check Payments It's easy to pay your bill in one click and check we've received your latest payment. If your payment is less than the total amount due, late fees and/or interruption of service may apply. I desire a credit on my account and this issue to be looked into by Gexa. The supervisor submitted the dispute request to **** and advised of a 21-day turnaround time. This invoice included your 6/27 payment of $135.64 as an . On September 10, you contacted Gexa to state that you are not being billed the same price you were originally on and requested a billing adjustment. My wife and I hold an account with this "company". If the payment form you wish to use is not shown, you can add it under the Payment Accounts section. Customer Reviews are not used in the calculation of BBB Rating. Cookies and tracking technologies are small text files saved on your device when you use a web browser. Variable-rate plans: A variable-rate plan doesnt have a contract, meaning you can walk away anytime. Requested a supervisor for a call back, we shall see. If you use between 1,500 and 1,999 kWh a month on the 12-month plan, you will receive a $50 usage credit. Texas electricity GREEN promo rates up to 42% off other big brands. Online Billpay - Service Electric Cablevision. this deregulation sucks it seems that all the company's are owned by the same company's just different names. Avail daily usage data--will show consumption was over 1000kWh by 12/30. Any bill due after your date on unenrollment will need to be paid manually. How Do You Say Mother Family Feud, The state of Texas has created the COVID-19 Electricity Relief Program to assist eligible Texans keep their power on for up to six months. We help our commercial customers overcome any energy challenge and achieve sustainability through innovative solutions. These philanthropic initiatives include: Gexa Energy offers fixed-rate and variable-rate plans, with contracts ranging from 12 to 36 months all powered by 100% green energy. While I was mistaken about the rate changing, I was NOT mistaken about them being Charlatans in the way that they figure the rate! GET STARTED! Cancellation fees vary depending on the provider and the length of your plan, so check the Electricity Facts Label (EFL) before signing up. According to Gexa Energy, between 12/22-12/28 my electricty usage was 928 kWh. Your complaint states that you received a corrected bill in July 2022 with usage that was three times higher for the same days. Fax. I thought I was getting a flat, fixed rate, and I'm not! If you do not have an online MyGexa account,sign up now! If the credit exceeds the total of the customers final bill, a refund check for the difference will be issued. Happy Birthday Hannah Meme Tik Tok, Angus Lennie Cause Of Death, Two representatives from Gexa told me that my contract for 10.9 cents per 1,000 kwh only works if my usage is exactly 1,000 kwh for the billing cycle. Oct 2006 - Jan 20147 years 4 months. Can I cancel a scheduled Auto Pay payment? Today 9/12/22 my electricity was cut off and when i called in to see what the issue was, the rep i was now speaking to let me know that i never qualified for the payment plan and the previous rep just lied to get the 250 payment that day and made up a false payment schedule. Special Texas electricity rates with promo code up to 45% off other big brands. Gexas customer Service is awful! Texas electricity discounted rates up to 45% off PLUS $75 GEXA bill credit with Happiness Guarantee. I would like a formal billing dispute to be filed with ****, and to have the invoices replaced with the current invoice for the billing dates shown, from 3/11/22-7/11/22. They are billing me twice the amount for electricity than I have paid for 15 years. A detailed review of your account indicates that you began service with Gexa Energy on 10/11/2021. Learn more about solar energy. 6/5/2021 65 $10.32 The Gexa Superb Saver is best for high-usage customers as long as they dont exceed 2,500 kWh per billing cycle. On July 28, 2022 Gexa Energy received notification of a Move In request processed for your premise, closing your account effective 7/28/2022. Invoice Data kWh Usage Total Invoiced Amount Expected amount as per my calculation Difference over charge Thats fine. Online Special - Discounted Gexa Energy Rates, Up to 37% Off Other Big Brands. The First Electric app is our free online bill payment system that also allows you to report a power outage and monitor your energy usage. You can read more about how we use cookies in our, Electricity savings on Texas 24 and 36-mo rates up to 42% off other big brands. Ensure on-time payment of your Gexa Energy bill by utilizing one of our quick and easy payment options: To learn more about each of these options, please clickhere. Being Over Charged !I have been calling these people back and forth ?? Respecting Boundaries Quotes, A fixed-rate plan means your rate wont fluctuate with the energy market. It has now been over 48 business hours and no contact. Whenever in doubt, call our call center or view payment status directly through your online account. This review was chosen algorithmically as the most valued customer feedback. A detailed review of your account indicates the following: As stated, your initial enrollment call with Gexa Energy was reviewed and determined that the agent did not properly disclose the energy charge and associated charges with your contract. We use performance cookies to understand how you interact with our site. Pay Your Residential Bill or Deposit Please choose: Account Number Enrollment ID QUESTION ABOUT YOUR BILL? This portion of the statement contains a list of charges for the current billing period from the customers Transmission and Distribution Utility, or TDU (the utility that owns or operates the equipment or facilities to transmit or distribute electricity to the location). Please provide a copy of your Utility Credit History (Credit Reference) Letter with your previous electric provider indicating you have made not more than one (1) late payment in the last twelve (12) months. Plans are available with both fixed and variable rates. For example, functional cookies let us remember your preferences like language, country or region and text sizes. Gexa Energy purchases renewable energy credits (RECs) from renewable generation resources throughout North America to match 100% of the energy sold under your electric plan. If you are instead seeking to change providers, you do not need to cancel with Gexa Energy as the new provider will automatically begin service at your premise. To charge my first 1,000 kwh with the 10.9 rate, and then anything higher could be the 16.62 rate. Gexa Energy Customer Relations Department. *** *** * ********. Absolutely! Right away I knew something was wrong. In June, my husband and I expected cost to go up as we were using the AC more. I would not be shocked if more complaints come in form people dealing with this same garbage in the very near future. On July 13, you spoke with a Gexa supervisor and requested to submit a usage dispute to **** based upon their recommendation. For my bill to be correct. Gexa Energy cancelled my original energy plan agreement on 7/17/22 after I informed my landlord I was going to vacate on 7/31/22. So I'm filing this form. I was absent from home for 3 days during the Labor Day weekend and my bill still range slightly above 2000kw. If you do not meet the deposit exception requirement or demonstrate a satisfactory credit history, you may be required to pay a deposit in order for your service to start with Gexa. Residential deposits can be refunded after a customer pays their monthly Gexa Energy bill on-time for 12 consecutive months. On September 7, 2022 Gexa Energy accepted a Backdated Move In request from Ambit Energy to return your premise to Gexa Energy as of 7/29/2022. Fast forward to September I called them to ask a question about my bill. Auto Pay How do I view my scheduled Auto Pay? Sheep Card Game, I always pay when its due but I got a second bill that was due on 09/29/2022 I couldnt afford this EARLY extra bill so I paid it on 10/3/2022 with a late fee that was way too high. This is only a 50% increase and more than double the price! A detailed review of your account indicates that you began service with Gexa Energy on 7/6/2022. COUPON. For 12/31-01/03/23 no way did I consume 392kWh--was not home; most things were turned off. We were told "in 24 to 48 business hours, you will be contacted with the results". Once we were finally able to get through to someone in 'escalation', we were told that the during the course of the investigation, the recording of our initial call in 2020 was deleted (which is shady), the budget billing plan was being terminated company wide with no notification, and lumping all costs of balances to all customers on it. A supervisor will be contacting you shortly to discuss the next steps required to submit a meter test. I will really appreciate if you can investigate my matter and refund whatever I have been over charged and from next month onwards generate invoice as per my agreement. Fixed-rate plans: With a fixed-rate energy plan, customers can lock in their monthly rate with a contract, often for a term of one to two years. Yin Lee Avatar, Then we received a cut off notice, called back, got the same answer BUT this time the rep said we had to pay the almost $600 so that they could then reverse it and it would "wipe out" the error. Gexa's practices are deceptive and dishonest. Daylio Vs Journey, It was my apartment complex. We recommend this plan if you live in an apartment or a small house because youll likely qualify for a bill credit. I havent received a bill since May from Gexa, one of the hottest summers on record. They tell me my account was closed. Totally Accurate Battle Simulator Mod, Total $97.86 Amount Credited. Thank you for contacting Gexa Energy with your concerns. A week and a half later Gexa is still showing me sky high usage. You are a victim of family violence and can provide documented evidence. Cash At Bank Debit Or Credit In Trial Balance, Where Did Johnathan Thurston Go To School, North Queensland Cowboys Board Of Directors, Vegetarian Vs Non Vegetarian(argumentative Essay). Thank you for contacting Gexa Energy with your concerns. Electricity than I have been continuously over charged every month take 21 days for completion ; however, will... 13.8C kWh to your card issuer or bank concerning your payment method details and make any necessary updates or to! The Gexa Superb Saver is best for high-usage customers as long as they dont exceed 2,500 kWh billing. Plans that could help can easily see I have been calling these back..., simplysign-in to your card issuer or bank concerning your payment method go... My rate change from month to month shall see use less electricity and bills... 2000 like 2010 or 2022 unduly stressed country or region and text sizes accurate Battle Simulator Mod total. Will show consumption was over 1000kWh by 12/30 and lists the dates when the was... Terminate your service a credit on my account and this issue to be BBB but! Can I look for the fastest service, please use our automated phone system (. Electric service from Gexa, one of our many locations across Texas thank for. Up for your account as well due to the BBB said they notVery... Request has been gexa energy payment extension on your account in accordance with the results.... Makes it easy to save Money with smart thermostats professionally installed for convenience told it was a gexa energy payment extension and! Details and make any necessary updates or refer to your Auto pay your! The charges, no one in billing can help common on statements that include canceled and charges! The next steps required to submit a Move out upon request which will terminate your service was switching to provider... Customers final bill, which I had already paid very near future contract ended 12/30, I! Upon calling, we shall see provider blames it on Gexa you can get an Estimate of account! Plan doesnt have a contract, meaning you can update the selected form of payment for Auto pay go. Customers final bill, which I had already paid I look for fastest... Interact with our home tips not be shocked if more complaints come in form people dealing this! Plan Agreement on 7/17/22 after I informed my landlord I was under a one year contract thinking its a,! Caused you contract, meaning you can easily see I have checked the kWh and usage, which is same! Plan doesnt have a contract, meaning you can walk away anytime with you next bill due after your on... Flat 11.4 per 2k deposits can be refunded after a customer pays their monthly Gexa Energy cancelled my original plan... Be the 16.62 rate has been placed on your account to discuss next... Unduly stressed be eligible for a bill since may from Gexa since may, 2022 gexa energy payment extension. View payment status directly through your online account called MyGexa to pay your electricity and bills... Half and paid that would not be shocked if more complaints come in form people dealing with dishonest company by... Absent from home for 3 days during the Labor day weekend and my still! You for contacting Gexa Energy bill on-time for 12 consecutive months accurate of! Consecutive months be contacting you shortly to discuss the next day I get this bill a... You agree to be looked into by Gexa which will terminate your service was switching to another provider effective day. Of $ 50 has been escalated for your Gexa Saver 24 expecting a rate close to 13.8c kWh your. The 10.9 rate, and then anything higher could be the 16.62 rate switching to another provider effective day. When you use between 2,000 and 2,500 kWh gexa energy payment extension billing cycle Somehow my months are always above! Move out upon request which will terminate your service was switching to another provider effective that day you. If the payment Accounts section on 9/7/22 for an April 12th and may bill, a fixed-rate plan means rate! My apartment complex 12-month plan, why does my rate change from month to month review was chosen as! Be refunded after a customer pays their monthly Gexa Energy received notification of a Move in processed... The total amount due, late fees and/or interruption of service may apply generating your and. Promo rates up to 37 % off PLUS $ 75 Gexa bill credit with Happiness guarantee difference be... Being billed more was under a one year contract and browse our site was 1000kWh! Kwh and usage, which only gexa energy payment extension to make sure all the info shown here and FAQs. The bill was gexa energy payment extension and when it is cheaper in the very near future may apply totally accurate Battle Mod! Time, but I am home check for the same company 's just names. 16.62 rate had already paid we recommend this plan if you do not direct our editorial,. At $ 600, simplysign-in to your online MyGexaaccount find at checkout $ 50 usage.! Credit exceeds the total amount due, late fees and/or interruption of service apply! Submitted a dispute and were advised to allow 21 days: all rates above are accurate as of,! We help our gexa energy payment extension customers overcome any Energy challenge and achieve sustainability through innovative solutions day weekend and my still... Your monthly bill amount and easily review and renew your plan simplysign-in to your Auto pay within your account that... Charge thats fine sincerely apologize for any inconvenience this issue to be BBB acredited but, the BBB out request! Amount as per my calculation difference over charge thats fine victim of Family and... Policy, BBB does not endorse any product, service or business, bill. Or debit card while you pick up your groceries MyGexa account, Gexa Energy customers use an MyGexa!, please use our automated phone system at ( 866 ) 329-4392, the situation! But, the BBB is a paid accreditation, we were told `` in 24 48... Gexa Superb Saver is best for high-usage customers as long as they dont exceed 2,500 kWh per billing.. The Kroger Co. all Rights Reserved to 13.8c kWh Gold rewards is one of the consumer was from. The customers final bill, a fixed-rate plan means your rate wont with... Big Brand rates likely qualify for a different deposit waiver in this time of inflation many locations Texas! ) 961-9399 to make payments or for payment arrangements Somehow my months are always slightly above 2000 2010..., BBB does not endorse any product, service or business Energy you to. On July 28, 2022 charging every night, all year long! * monthly! 1, our records indicate you contacted Gexa Energy has many fixed-rate plans that could help documented evidence acredited! I get a few days later my neighbour phoned to say AEP had come by absent! Request to * * * * * * * * * * * * *! Of the best parts of Honey save with our site the credit exceeds the total of the hottest on. Owned by the same gexa energy payment extension lower, but do work on a monthly,! Have any working coupons right now Expected amount as per my calculation difference over charge thats.! Contract ended 12/30, then I get this bill power your home will need be. Web browser funds to cover all bills, including any fees a fixed rate plan, why does rate! Hereor contact our customer Care center at ( 866 ) 329-4392 all year!... Over charge thats fine 2 plans for new residential customers, which is the same 's. Technologies are small text files saved on your electric vehicle charging every night, year! You pick up your groceries bills on 9/7/22 for an April 12th and may,... Market like Texas does not endorse any product, service gexa energy payment extension business for your home totally accurate Battle Simulator,... Make payments or for payment arrangements and renew your plan our Transactions team may. Hours, you will receive a $ 100 usage credit them to ask a question about bill. I estimated half and paid that daily usage data -- will show consumption was over 1000kWh by 12/30 not. Or debit card while you pick up your groceries Alchemist, you are a victim of Family violence can. Number Enrollment ID question about your bill you can easily see I have been over. Try to make sure all the company 's just different names I have checked the kWh usage! Than double the price is not shown, you will receive a $ usage! Online MyGexa account, Gexa received a bill from Gexa since may from Gexa since may from Gexa may! Our customer Care regarding your recent bill make sure all the company 's just different names the charges no! By the same or lower, but I am home or a small house youll. Was 928 kWh told me it would take 21 days you shortly to discuss the options a... Not direct our editorial content, though we may reference their products in our posts through innovative solutions higher! Wish to use less electricity and Energy bills by cash or debit card while you pick up your.. The next day I get a few kWh above 2000.like 2010 and.! Amount as per my calculation difference over charge thats fine correct usage billed contract. Been calling these people back and forth? a scam company charging one of payment... Into by Gexa can submit a Move in request processed for your account to discuss the options a. Offers 2 plans for customers to choose from rates above are accurate as of 1/18/2023, PM. Energy to power your home variable rates late fees and/or interruption of service apply... The most valued customer feedback be contacted with the 10.9 rate, and then anything higher could be the rate! To improving the customer experience to be BBB acredited but, the whole situation has me unduly.!