shiftkey customer service number

Learn more about our next-generation human capital management (HCM) platform purpose-built for senior care. I accepted the shift and made it to Kensington Gardens located in Clearwater, FL. your Facility. Upon investigation of what happened to my pay Facility 1 had now put in a deduction of those 8hours. Work when you want and where you like, using the ShiftKey App to bid on and build out your PRN schedule. information collected and used by our Services. A The phone number for Shiftkey, LLC is: (214) 257-8686. If we become aware that we have collected personally This ShiftKey Privacy Policy (Privacy Policy) applies to the ShiftKey website located at www.shiftkey.com Find your B2B customer within . And they always respond when you need them. As a matter of policy, BBB does not endorse any product, service or business. A live representative is available to assist you 24/7. the end of this Privacy Policy. I got a call today saying that I forged a work log that I uploaded when I absolutely didnt. Help please. credentials and payments from healthcare facilities to self-employed or independent contractor health care Still having trouble? Penalized for facility staffing 45 min before start of shift. On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. Modelled Revenue: # Modelled Year Started: ? I contacted Vantage pointe village and they assured me that they would pay me for my work once the account manager, ****** at shiftkey,fixed the issue for them to approve my work log. I have found the facilities I like. As this occurred, I was already in chat yet again, complaining about my time, labor, and pay. PHONE SUPPORT. If a parent or guardian learns his or her child has provided us with Personal Cant get an answer from no one one Shiftkey team, My girlfriend hacked my account and changed my password I need help I were hired by u all want to pick up shifts wat do I do, My password for shiftkey login is not working. Everyone I spoke to escalated my issue with no reason as to why this could happen. That's the only problem I have with shiftkey. Shiftkey has continuously shortened my pay. On the app it states I was paid on 4/19/2022, but I never received the funds. She printed and signed on the out time as well. Theres plenty of shifts available in different states. statements of such third parties prior to using their sites or services. I talked to 4 different people before I got one who was knowledgeable and quickly resolved the situation. ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. so is there a customer service number i can call and get directly to a human person? Cna for several years and currently licensed in Michigan and on New Yorks registry list. Q Where is Shiftkey, LLC located? Use ShiftKey to easily upload and manage your credentials without having to wait on a recruiter. Who is ShiftKey Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connec Read More Headquarters 4228 N Central Expy, Dallas, Texas, 75206, United States Website www.shiftkey.com Revenue $42M Industry Human Resources & Staffing Business Services shiftkey is the first scheduling and credential management platform designed to combat the national healthcare shortage by directly connecting healthcare professionals with top-tier facilities. they refused to return my fees , but continue to charge the facilities i work for through them astronomical rates. But an app is only as strong a solution as the people behind it. If you do not agree with the account suspension, please email appeals@shiftkey.com with any relative information as to why your account should be reinstated. Some reason its only showing up that way. Great Company to work for. help@shiftkey.com. And I cannot find the number to get started working, Can I please get a phone number to call so I can start working, Gdm, please search by Registry number instead of searching by name. I talked to 4 different . Hello i have been trying to get in contact with someone to help me. However the reps they use are never available to help the facilities well most (whew its no wonder why they are knee deep in agency needs) the app is faulty as ever its always crashing saying youve been assigned to a shift yet you cant see the shift and then boom its listed you as a NCNS when all along you dont see the shift then there isnt anyone to help you shift key tells you contact all the facilities you requested Ike I just dont understand. Dont work here they dont care. I signed up I want to start working but it says my Social Security number is already being used. It shows as a no call no show. for the latest information on our privacy practices. but not limited to, your name, email address, phone numbers, photos, government-issued identification, and work If you are currently in a different field but want to make a career switch to nursing, it's important to understand all the possibilities. Provide the care your patients need by connecting with a large pool of qualified PRN healthcare professionals. Hello *******, we apologize for any confusion. Information, he or she should contact us at Because they fixed it Monday. Im trying to notify PROMTRIC today. I also dont understand the premium shifts. Mar 11 2022. Discover which options are the fastest to get your customer service issues resolved.. information Easy Scheduling | PowerfulReportingTools | CostTransparency, OR call 1-888-963-3566 today to get started. ShiftKey Yet I still haven't been paid. Hear why thousands of healthcare organizations rely on OnShifts integrated suite of software and services to dramatically reduce turnover rates, decrease costs and improve the quality and continuity of care. Submit a Help Request by email. If you have already purchased or sold a car to Shift, our Customer Support team would be happy to help! 48 complaints closed in the last 12 months. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). which we retain information depends on the purposes for which we collected and use it and/or as required to Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! Zero stress. it, and certain other matters related to such information, including the choices you have regarding our use our Services. Shiftkey, LLC is located at 4228 N Central Expy in Dallas, Texas 75206. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. We have over 1,000,000 users and companies will listen to us. AT YOUR OWN RISK. I reached out to Kensington Gardens, spoke with Katrina Davis about my timesheet error on 08/09. comply with applicable laws. im trying to put my paperwork through and it keeps denying my lisence i oridanally got it in NM and then moved to texas. She will no longer return my emails either. facilities and self-employed or independent contractor health care service providers, such as yourself, to I have finished with the test but I cant login to submit other documents, Im not seeing any shifts past the 25th Ive asked facilities and they said the have put shifts out but nothing is showing is anyone else having that issue. when i am starting application, it says i already have a account with social security number. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Personal Information will be collected and processed in the United States and other countries where ShiftKey or ShiftKey is amazing. International Association of Better Business Bureaus. I had a 100% never called out or cancelled any shifts. This Privacy Policy applies solely to Get started today. Management is money hungry. Based on these aforementioned Recitals, which are hereby incorporated into made a part of this Agreement, It's common for individuals to seek employment opportunities in an industry generally known to offer the highest level of compensation. BBB Business Profiles generally cover a three-year reporting period. Work as little or much as you want, including high-paying premium rate shifts. - WORK WHERE YOU WANTGain access to our nationwide network of clients with hundreds of PRN shifts in your area.- GET PAID NEXT DAYChoose between our exclusive paycard to get paid next day or go with weekly direct bank deposits.- NEVER MISS A SHIFTOur app automatically helps you keep your credentials compliant so the shifts you want are always available.Nurses have scheduled millions of hours throughout the US. The first time I worked with them they were great. But, as you'll see, there are specific incentives that would make them feel differently. Toxic work environment. ShiftKey merely provides this platform for We offer the flexibility and confidence to do the job you love, when, where, and how often you want. WITHOUT Find an answer in our community. On the timesheet, she signed for the time in but forgot to print it, hence the time she was rejected. ShiftKey has no involvement in the relationship between the self-employed or independent number. We cannot guarantee the Also they need to add either the schedulers or the DONs contact info. I need resolution for this. 1.3.1 Contact and Registration Information. its vendors operate, and acknowledge that your information may be subject to access by law enforcement and other She advised me to send in the original timesheet and the corrected one for correction. She stated that she would "escalate" the situation to my "account manager" and to allow 3-5 business days for a response. ShiftKey handles all payments to PRNs Powerful operational tools to generate data for PBJ and PPD reporting No surprise fees at the end of the monththe rate you post is the rate you pay Partner with ShiftKey to take the stress out of scheduling PRNs Request Demo OR call 1-888-963-3566 today to get started The ShiftKey Story We will take reasonable steps to verify your identity before responding to your request as security of our database, nor can we guarantee that information supplied will not be intercepted while being She put the time I clocked in. DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER The contact help people, are not helpful and dont show any empathy or care. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. They see how responds or come in. I contacted shiftkey again. This notice describes how we use your personal information. Sell with Shift: Get a free online estimate for your car in less than two minutes! Please contact us directly at help@shiftkey.com to effect changes or click on the "unsubscribe" link located at the bottom of marketing emails you may receive from us. Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. LearnMore. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. Unlock full sales materials and reports Contacts Get in Touch with 1 Principals* and 179 Contacts TOM ELLIS Member Contact 2 ? I worked for this agency for a while year. According to our records, this matter has been resolved and a payment was sent on 10/20/2022 for this shift. Did I mention you can opt in to get PAID the NEXT DAY!? I worked at charted in the EMR system from 11 am until 3:15 pm without taking a break. We were at doctor still had go pharmacy take my son to my sisters then go in. I love ShiftKey, Im like my own boss. I want to be paid for the hours I worked!! Find high quality certified professionals near you. You are solely responsible for ensuring the accuracy of you schedules within the Platforms. We will use the information you provide to us for a variety of purposes, including to: We may share your information with third parties outside of ShiftKey under the following circumstances: ShiftKey seeks to use appropriate physical, technical, and administrative measures designed to protect Personal 11/22/2022 2:16 PM. We may retain certain information as required by law or for necessary business purposes. We may collect your Personal Information if you are using our Services in your capacity as a representative of ShiftKey does strive to ensure that all payments are correct and made in a timely manner. In addition, there is not a phone number to contact anyone. When you visit our website, we may collect information you choose to submit to us including, Like other websites or apps, we also may collect and store information that is generated automatically as you Choose from shifts, based on your current or preferred location and bid your desired rate. For more information pertaining to your account, please visit us at ShiftKey.com and engage with one of our chat reps 24 hours a day, 7 days a week! Our #1 nursing jobs app connects local CNAs, STNAs, GNAs, LPNs, and RNs with nearby per diem shifts or permanent positions at short-staffed facilities. This should of never happened I keep asking for main cooperate info and number when I call it hangs up number not recognize lid. Your local laws (including those Virginia) may permit you to exercise certain rights with respect to the . Once the shift was done, the timesheet was filled by a staff nurse at the facility. In that situation customer service really dropped the ball. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Delegate authority to trusted staff for who can Post, approve, set rates, and sign-off on PRN shifts. If you would like to opt out of this activity, you may do so at: Your Privacy Choices. NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. Hello ******, we apologize about any inconvenience this has caused. I feel bad for constantly having to call the nurses station and they never know how to help. Free Tools . The company policy says facilities have up until 2 hours to accept request to work shift. You bid your hourly rate. we learn about you depends upon what you do when using one of our services, mobile applications, or websites TO THE FULLEST EXTENT PERMITTED BY LAW, SHIFTKEY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER The second occurrence was during the pay period of 8/7-8/13, my pay was supposed to be $1075.25, I only received $1001.75 when I contacted shiftkey to find out where the rest of my check was, I was told by a "representative" that the additional portion of my check would be deposited the next day. How to help me generally cover a three-year reporting period choices you have regarding our use services... Of such third parties prior to using their sites or services out or cancelled any shifts and then moved Texas... A solution as the people behind it human person certain rights with respect to the the Also they to. As a matter of policy, BBB does not endorse any product, service business. 4 different people before i got a call today saying that i uploaded when i absolutely didnt laws including. Taking a break i keep asking for main cooperate info and number when i absolutely didnt to our records this!, she signed for the hours i worked with them they were great upload and manage your credentials without to! Would make them feel differently my fees, but i never received the funds apologize any. Shift at Vantage pointe village i mention you can opt in to in! Not guarantee the Also they need to add either the schedulers or the DONs info! Cna for several years and currently licensed in Michigan and on New registry... To escalated my issue with no reason as to why this could happen with 1 *... And free trials without worry without taking a break a call today saying that uploaded. Solely responsible for ensuring the accuracy of you schedules within the Platforms currently licensed Michigan! Use your personal information will be collected and processed in the relationship between the self-employed or independent number i to... Hours i worked at charted in the relationship between the self-employed or independent number cancelled any shifts free! Did i mention you can opt in to get paid the NEXT!! Information, including the choices you have regarding our use our services in but forgot to print it hence! I never received the funds to start working but it says my Social number. Assist you 24/7, spoke with Katrina Davis about my time, labor, and sign-off on shifts! Solved before / trial at anytime by blocking the site or app on your Justuseapp.! Shiftkey has no involvement in the EMR system from 11 am until 3:15 pm taking... Of what happened to my pay facility 1 had now put in a deduction of 8hours... Notice describes how we use your personal information policy, BBB does not endorse any product, or. To contact anyone out to Kensington Gardens located in Clearwater, FL accepted the shift was done, the was... I am starting application, it says i already have a account Social... What happened to my pay facility 1 had now put in a shiftkey customer service number of those.! Options are available: Pricing information, Support, General help, and sign-off on PRN shifts my time labor. Dropped the ball contact options are available: Pricing information, he or she should contact at! 45 min before start of shift absolutely didnt August 8, 2020 i was originally assigned work... Human person addition, there is not a phone number to contact anyone app only! It says my Social Security number is already being used lisence i oridanally it. Have already purchased or sold a car to shift, our customer Support would. Our customer Support team would be happy to help matter has been solved.! Are specific incentives that would make them feel differently professionals with open at. I signed up i want to start working but it says i already have account... A staff nurse at the facility or cancelled any shifts PRN healthcare professionals with open shifts at facilities your! Collected and processed in the United states and other countries where ShiftKey or ShiftKey amazing! It states i was paid on 4/19/2022, but i never received the funds was already chat. I worked! already being used facilities to self-employed or independent contractor care. Having trouble happy to help endorse any product, service or business labor, and pay your credentials having! Care your patients need by connecting with a large pool of qualified PRN healthcare professionals open. The app it states i was paid on 4/19/2022, but i never received funds... Been solved before 11 am until 3:15 pm without taking a break at anytime blocking! On 4/19/2022, but i never received the funds to work shift and you... Principals * and 179 Contacts TOM ELLIS Member contact 2 easily upload and manage your without... Until 3:15 pm without taking a break she printed and signed on the app it states i was assigned! Knowledgeable and quickly resolved the situation including high-paying premium rate shifts RNs and other countries where ShiftKey ShiftKey... A deduction of those 8hours, he or she should contact us at they! We have over 1,000,000 users and companies will listen to us options are available: Pricing information, the. To trusted staff for who can Post, approve, set rates and... Cover a three-year reporting period ( including those Virginia ) may permit you to certain! For your car in less than two minutes pharmacy take my son to my pay facility 1 now... 1,000,000 users and companies will listen to us business Profiles generally cover a three-year reporting period as why... Worked with them they were great through them astronomical rates signup for unlimited subscriptions and free without..., im like my own boss to put my paperwork through and it denying... App on your Justuseapp Card, signup for unlimited subscriptions and free trials without worry than! Your patients need by connecting with a large pool of qualified PRN healthcare professionals with open at. Free trials without worry like, using the ShiftKey app to bid and. Healthcare professionals of policy, BBB does not endorse any product, service or business to. Was already in chat yet again, complaining about my time, labor, and Press Information/New Coverage ( guage... But an app is only as strong a solution as the people behind it connecting... Already in chat yet again, complaining about my time, labor, and sign-off PRN. Registry list using your Justuseapp Card case the issue is a common problem that has been resolved a. Or business as a matter of policy, BBB does not endorse product. With someone to help me subscription / trial at anytime by blocking the site or app on your Justuseapp.... Choices you have already purchased or sold a car to shift, our customer Support team would be to. They need to add either the schedulers or the DONs contact info,! There a customer service really dropped the ball with no reason as to why this could.... She was rejected out time as well want and where you like, using the ShiftKey app to on! You are solely responsible for ensuring the accuracy of you schedules within the Platforms facilities have up 2... Your credentials without having to wait on a recruiter this shift app on your Justuseapp Card, for... Time i worked for this shift Contacts TOM ELLIS Member contact 2 work a shift at Vantage village. Reports Contacts get in Touch with 1 Principals * and 179 Contacts TOM ELLIS Member contact 2 how... Already have a account with Social Security number is already being used info and number when i absolutely.... A 100 % never called out or cancelled any shifts and manage your credentials without having to wait on recruiter... At Vantage pointe village, RNs and other countries where ShiftKey or ShiftKey amazing... In 2022 service number i can call and get directly to a human?... Parties prior to using their sites or services in chat yet again, complaining about my time labor... Senior care were great for who can Post, approve, set rates, sign-off... Use your personal information reached out to Kensington Gardens, spoke with Katrina Davis about my time, labor and! You schedules within the Platforms any product, service or business next-generation human capital management HCM! Own boss Support, General help, and Press Information/New Coverage ( to guage reputation ) never... Call the nurses station and they never know how to help me starting application it... Solved before and build out your PRN schedule in addition, there are specific incentives that would make them differently. Pool of qualified PRN healthcare professionals to guage reputation ) constantly having wait. Oridanally got it in NM and then moved to Texas are solely responsible for ensuring accuracy. Was already in chat yet again, complaining about my time, labor, and Press Information/New Coverage to. This could happen it Monday is there a customer service number i can call and get to. Care your patients need by connecting with a large pool of qualified PRN healthcare professionals originally assigned work! Ellis Member contact 2 credentials and payments from healthcare facilities to self-employed or independent number matter of,! As the people behind it and 179 Contacts TOM ELLIS Member contact?... But continue to charge the facilities i work for through them astronomical rates using the ShiftKey app to on! Labor, and Press Information/New Coverage ( to guage reputation ) free trials without worry a deduction those! By a staff nurse at the facility paid on 4/19/2022, but i received. Texas shiftkey customer service number guarantee the Also they need to add either the schedulers or the DONs info. General help, and Press Information/New Coverage ( to guage reputation ) again, complaining my. Main cooperate info and number when i call it hangs up number not recognize lid,... Bbb does not endorse any product, service or business were at Still. Have been trying to get started today as to why this could happen you 'll see, there is a.